Directory / Salesforce

Salesforce Certified Agentforce Specialist

Certifies low-code configuration of prompt templates and agents on Salesforce. It is not a general agent engineering credential.

What it signals

Practical assessment: Scenario-based multiple choice. Proctored multiple-choice, scenario-based.
Identity assurance: Proctored with identity verification. Proctored; onsite at a testing centre or online proctored. No reference materials allowed.
Depth: Associate. Associate level.
Experience expected: About 1 year. About 1 year of platform experience recommended.
Portability: Mostly vendor-specific. Almost entirely Salesforce product knowledge.
Verifiability: Public badge or registry. Public verification page and Trailhead profile.

For hiring managers

The blueprint has changed several times since launch; third-party guides still show older outlines (e.g. 'Development Lifecycle 20%') and a 73% pass mark, while the official guide shows six sections and 72%. It certifies low-code configuration of Salesforce's agent platform, not general agent engineering. Verification depends on the holder opting in.

Verifying it

Public verification tool at https://trailhead.salesforce.com/en/credentials/verification (search by name or email; holder must opt in to be searchable) or the candidate's public Trailhead profile.

What it covers

Published exam outline

Prompt Engineering 20%
Data 360 Fundamentals 20%
AI Agents 35%
Testing, Deployment, and Maintenance 10%
Governance and Observability 10%
Multi-Agent Orchestration 5%

By topic

GenAI apps: Substantial (20 to 35%). Prompt Engineering 20% plus grounding/retrieval in Data 360 20%, though all via Salesforce tools.
Agents: Core focus (over 35%). AI Agents 35% plus Multi-Agent Orchestration 5%.
Classical ML: Not covered. Not covered.
Operations: Some (10 to 20%). Testing, Deployment, and Maintenance is 10%, plus observability.
Data: Some (10 to 20%). Data 360 Fundamentals is 20% but centred on retrieval configuration; rated as some.
Responsible AI: Some (10 to 20%). Governance and Observability is 10%.

Exam details

Who the provider says it is for. Administrators, Developers and Architects who design and implement prompt templates and agents on Salesforce.

Format: 60 multiple-choice questions plus up to 5 unscored
Delivery: Proctored; onsite at a testing centre or online proctored. No reference materials allowed.
Code or hands-on work: No coding; configuration-scenario multiple-choice (Prompt Builder, Agent Builder, Data 360).
Prerequisites: None
Recommended experience: About 1 year of Salesforce platform configuration experience plus hands-on agent building

Preparing

Not confirmed

These details were not available from an official source at the time of research.

validity/maintenance requirement (third-party sources say annual Trailhead maintenance module; not confirmed on an official page)
Whether the exam is currently free under any promotion
Reported upcoming 'Agentforce Marketing' certification (third-party only)

Sources (5)